Terms & Conditions

By registering on our site, you agree to abide by all our terms of service and confirm that you are over the age of 18 or operating under parental supervision. In order to maintain a safe and helpful community for our users, we may suspend or remove, without notice, any user that we suspect of violating our terms, the rights of our users, or otherwise negatively impacting the service we provide. All decisions regarding inappropriate conduct and use of the site are solely ours.

When using your accommodation nights, you will be required to pay a daily resort fee which is a variable rate that will differ according to destination selected, time of year travelled, board basis, persons travelling, accommodation standard and other factors.

1. This is a European retail site. Non-Euro residents may be subject to a non-sterling purchase/transaction fee applied by their bank/card provider.
2. Once a purchase is made, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details. This information will be kept secure and is bound by our confidentiality codes.
3. UK Weeks offers its services over a 12-month period.  Thereafter members will be subject to an annual concierge fee variable dependent on the package purchased.  This covers any and all services provided by UK Weeks.  The first years membership is free of charge for all NEW memberships purchased, however, the annual fee will continue to apply to all UPGRADED Memberships.  All subsequent charges will be taken yearly automatically on or around the anniversary of the date of 1st purchase at the live euro conversion rate of the day.
4. Unless we have your express consent, we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.
5. UK Weeks packages gives you access to a registered Travel Agent, who offer clients options on various types of British breaks, which by their very nature are variable and UK Weeks cannot guarantee any percentages off the services we provide nor can we guarantee availabilty
6. UK Weeks reserves the right to make changes to the policies, products and services described in this confirmation pack and the website at any time without notice. Anyone who uses, or makes decisions based on this information, does so at their own risk. By accessing the website, the user agrees to hold UK Weeks and its affiliates blameless against any claims for damages arising from any decisions that the user makes based on this information.
7. Clients are required to activate their purchase for use, whether that be by signing/returning the activation forms or activating online digitally via our website, we ask that you aim to do this within 14 days of your purchase date. However, if this has not been done within 8 weeks of the purchase date, the company reserves the right to cancel the service forthwith, without recompense.
8. You shall have a period of 14 days from the date of signing this agreement to reconsider your decision and withdraw from the contract without any penalties or obligation. If you wish to exercise this right, you must provide us with written notice within the 14 day cooling-off period. Upon receipt of such notice, this agreement will be considered null and void, and any payments made by you shall be refunded in full. within 28 days.
9. UK Weeks work with a multitude of agents, operators and marketers to ensure we achieve the most competitive prices for our clients. There are strict guidelines that we follow however to ensure that the holidays we booked for our clients meet our stringent guidelines on consumer protection and subsequently there are companies that we will not use however due to their lack of booking protection.

Please contact your adviser for further assistance.

Confidentiality

The contents of this communication, as well as all attached documentation, is confidential and is only meant for the person to whom it is addressed. Should you not be the addressee, we ask that you inform us and do not reveal its contents to third parties, and that you destroy it. Thank you.